Born and raised locally, Rachel initially began in real estate over 8 years ago, working her way from various roles in administration such as sales support, reception, marketing, sales co-ordinator and personal assistant. In February 2009 Rachel made the transition into property sales.
Rachel's own passion for property and dedication to excellence is reflected in her commitment to high quality customer service and fantastic results for her clients.
* CLIENT TESTIMONIALS *
I am overwhelmed by cards, gifts, emails & letters from clients wishing to thank me for making the sale &/or purchase of their investment a smooth transaction and would like to share the experience with you..
I would like to take the time to thank you for all of your assistance throughout the purchase process of our property. I was always kept in the loop and always felt that you were on top of it at all times.
" When we first spoke, you emailed through different links and property addresses that you recommended conducting an inspection of. This was very useful and it eventually lead to the purchase of our new home.
Customer service is so important when it comes to Real Estate - We definitely had a good experience with customer service, follow up calls, emails and text messages.
As soon as you heard information from a vendor, conveyancer or tenant, you promptly relayed the information to me as soon as you knew - This meant that I never had to follow up on questions as they were always answered ASAP.
I would have absolutely no hesitation to recommend you to anyone looking to purchase or sell in the area."
S. Di Gennaro
"Thank you for selling my property, but especially to Rachel! What a talented, loyal & courteous young woman you are! Thank you for your updates & thoughts. You are the next person who should be Real Estate Agent of the Year!! If I was the judge you would be a winner! You're a star in my eye! Good luck Rach."
"Rachel offered excellent service and always kept me up to date with the progress of my settlement up to and after settlement day! Not much more to say but just to congratulate Rachel and First National on your excellent service & support! Well Done!"
"My experience with First National Latrobe was great! I dealt with Rachel & she was fantastic! Extremely friendly & accommodating. Very helpful, nothing was too much. When closing the sale Rachel was efficient, on the ball & therefore this enabled us to be successful with our offer! Thanks Soo much Rachel!"
"I can't thank Rachel enough for the way she handled the sale of my property, I am very happy with the outcome."
"I have nothing but praise for the way Rachel went about selling my home, she made the whole process extremely simple & sold my property extremely quickly & at the price I was after! Many thanks!"
"Rachel was excellent. Great service, she went out of her way to make sure things went well for all involved. Fist National Latrobe have integrity in my experience."
"The service that was provided by First National was excellent & professional. These times can be very stressful & we felt things ran very smoothly. Advertising (the house photos were great) & open days were sufficient. The end result was fantastic, $13,000 more than we thought! Keep up the good work."
"We were both completely impressed by the friendly and professional help and service of all the agents and staff! Many thanks to Rachel and Laurie for all your time you gave us. We appreciated it soo much and wouldn't hesitate to recommend or go through First National Latrobe again!"
Brooke Adrichem & Adam Attfield
"We were impressed with Rachel. Her manner and attitude made us feel relaxed and confident with her ability. Any problems we had she dealt with and if she didn't have the answers she would find them out and get back to us. I am also very impressed with Sarah from rentals who is also very capable. I am soo happy with the way Rachel and Sarah have conducted themselves that I am considering placing my other unit which is managed by another agent with First National. Keep up the good work!"